Do
you have a list of licensed child care centres or family
child care homes in my community?
Please contact Manitoba Early Learning and Care
at 204-945-0776 or toll-free at 1-888-213-4754, and they
will supply you with a list of licensed programs in your
community or you can search online at www.manitoba.ca/childcare.
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2.
Can I apply for child care subsidy at
your office?
Please call Manitoba Early Learning and Care at
204-945-0286 or toll-free at 1-888-587-6224, and ask about
subsidy or you can download an application at www.manitoba.ca/childcare.
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3.
I have questions about my child's licensed child care
centre or licensed family child care provider. Who should
I call?
Your
questions should first be discussed with the Executive
Director of the child care centre, or the operator
of the family child care home. Early Learning and Care, Department of Family Services & Housing is
the licensing authority for licensed child care programs.
Contact them at 204-945-0776 or toll free at 1-888-213-4754
if your question is about licensing or regulations.
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4.
I have a question about classification
as an ECE or as a Child Care Assistant. Who should I talk
to?
Contact Manitoba Early Learning and Care at 204-945-0776
or toll-free at 1-888-213-4754, and ask for the Qualifications
department. Or refer to the website at www.manitoba.ca/childcare.
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5.
What are your office hours?
MCCA is open from 8:00am – 4:00pm. Monday
to Friday.
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6.
What are your library hours?
Our library hours are 8:00am-4:00pm, Monday-Friday.
Our library is also open when a workshop is scheduled
in the evening or Saturday. Refer to your Fall or Winter
issue of Child Care Bridges, or phone 586-8587 ext. 221 during
the day to confirm evening or Saturday hours.
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7.
Do I have to be a personal member to
get the member price for workshops/conference?
Yes, you must have a personal membership to access
MCCA member benefits. If your centre has a membership
it belongs to the Board of Directors /Parent Advisory
Committee.
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8.
I lost my ethics certificate, what can I do?
MCCA keeps a database of participants’
dates of attendance at Ethics workshops. You can call
Karen Gander at 336-5062 to confirm your past attendance in a particular
workshop, submit $5.00 to MCCA and we will mail out a
replacement certificate.
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9. We
are a new child care centre and our centre and staff would
like to join MCCA. What do we do?
Call
MCCA at 586-8587 ext. 227 to request information kits and membership
forms, or you can click on "Join the MCCA"
link on the home page. There are separate membership forms
for full and part time centres as well as for individuals.
Have each employee complete the Individual Membership
form, and return them to MCCA. Send in the membership
application form along with payment, or choose the easy
payroll remittance option. Membership benefits begin when
we receive payment.
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10.
Do all our employees have to
join MCCA?
If your centre offers our HealthSource Plus Group
employee benefits, all new staff you employ who work more
than 20 hours per week MUST also join the plan after the
waiting period, and MUST be a member of MCCA in order
to use the plan.
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11.
When do I begin deducting MCCA membership
fees?
Have your new employee complete the membership
application and if the person chooses payroll remittance,
make the first deduction on the first pay cheque after
they have joined MCCA.
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12.
How much are membership fees?
You can find out more about our membership fees
on the "Join the MCCA" link on our
homepage.
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13.
How do I remit membership fees on payroll remittance?
After the payday of each month, use your payroll
records to tally the deductions you have made for MCCA
fees, and complete all sections of our Membership Remittance
Form, including the membership numbers for all employees.
If
your centre is on monthly remittance forward a cheque
to us for the total, by the first week of the next month.
If
your centre is on quarterly remittance forward a cheque
to us for quarterly fees in advance by the
first week of each new quarter.
Call
us if you need additional copies of the form, or click
here to download from our website.
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14.
What happens if the payroll remittance
is late?
In the same way you expect parents to pay their
child care fees on time, we expect you to remit your employee
membership fees on time to keep memberships active. Once
you have deducted MCCA membership fees from your employees
pay cheques you are obligated to to remit their fees to
MCCA promptly in the same way you remit to Revenue Canada
or HealthSource Plus. Remittances received after January
15 or each year may not be included on the annual receipt
that many claim on their income tax return.
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15.
When will I get a receipt for my membership
fees?
Every February, we issue receipts to our active
individual members for the amount of fees we have received
from them in the prior year. If you have terminated your
membership prior to the end of the year, call us to request
a receipt. If you pay membership fees by payroll deduction,
and there is a discrepancy between what you paid
and your receipt, it may mean that your employer has not
remitted all your payments for the year. Please discuss
this with your employer before you contact us. Late payments
will be included on the next annual receipt.
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16.
When should I give an employee
the Change of Member Information form?
- When contact information changes, such as name or
mailing address. It is should be sent to MCCA within
a week of the information changing, to ensure the member
continues to receive all the mailings they have paid
for.
- When an employee terminates employment at your facility.
Return the form to us within the first week after you
issue the employee’s last pay cheque, so we can
terminate or transfer their membership.
- When an employee’s membership category is changing.
This would most commonly be used when a Child Care Assistant
becomes and ECE, or when an employee changes work hours
from part-time to full-time or vice versa.
17. Who do I call about payroll
remittance?
Call Dianne 1-204-336-5065 or djonespearson@mccahouse.org
18.Who
do I call about member records?
Call Dianne: 1-204-336-5065 or
djonespearson@mccahouse.org
19.
Does MCCA have a toll free number?
Yes, our
toll free number is 1-888-323-4676
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